SolveYourProblem
eMarketing Series:
How To Write A Press Release
That Blows Away
Editors & The Competition
( 30 pages )
The Why
(or How)
Often, the Why
(or How) is the first item to be trimmed from the press release
if it isn’t relevant to the rest of the story. So how do you
know what should and should not be explained?
Look at it from
a reader’s point of view. If a company is hiring 20,000 new
employees, and all you know is it’s “because the President
of the Company said so,” either contact him for a more in-depth
explanation, or forgo it altogether.
Most of the time,
the press release will offer an explanation as to why an event
is occurring.
“The PTA (who)
is accepting donations (what) to raise money for a new library
(why).”
or
“The PTA (who)
is trying to raise funds for a new library (what) by having
a bake sale (how).”
How comes into
affect much more prominently when the audience is supposed
to act upon the information. You want to tell them how they
can help, how they can participate to bring about positive
change in their community, how they can make a difference.
Once you master
the Who, What, When, Where, and Why of your press release,
you can begin to revise it and tighten the wording so that
it appears to be reader friendly, while ensuring that all
of the questions your readers will want to know have been
answered.
As a
review, develop your content in this order:
-
Write down
the answers to the Five W’s.
-
Arrange
the W’s in order of importance.
-
After writing
your lead, start to flesh out the answers in more detail.
-
Be as detailed
as you need to be without congesting the content.
-
Write your
text so that it provides a way the reader can take action.
The editor of
each publication will most likely rewrite some or all of your
content, so your job is to provide him with the finest story
you can, so that you lessen his workload and ensure the most
important facts (to your client) make it into the publication.
Write, Rewrite, and then Review.
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Tempting
With Teasers –
A Tantalizing Taste of the “Less-Is-More” Theory
If there’s one thing an editor hates to read, it’s a dull
press release that rambles on about unimportant information.
Your primary function as a direct extension of the news staff
is to relay significant news to the editor so that he or she
can pass it along to their readers.
However, the
content you send should not only be worthy of valuable space
in the publication, but should also include an irresistible
factor as well. Making your news alluring can be done in two
different ways. Either the information alone is something
the audience can’t live without knowing, or you make it seem
that way.
News that stands
on its own two feet is of paramount concern to the entire
community. This includes national coverage of worldwide issues,
and major tragedies and triumphs. A lawsuit involving Sam’s
Software might be interesting to the local consumers, but
a lawsuit against Microsoft will be of great interest.
Why? Because
Microsoft produces a product that is internationally utilized
in almost every business in the world. Sam’s Software doesn’t
have the recognition that Microsoft does.
If your client’s
news isn’t exactly a top-of-the-hour headline, you’ll need
to draw your audience into your world, where the news you’re
presenting is of utmost importance. How can you do this?
By tempting
your readers into learning more. You don’t do this by giving
them a “shotgun” lead, as it’s known throughout the Journalism
field. A shotgun lead is a method of introduction for a story
where the writer immediately tries to cram as much information
as he can into the very first sentence.
In this instance,
the reader might as well stop reading after that first sentence,
since you’ve already placed your cards on the table. While
you want to tempt your reader, you also want to avoid delaying
relevant information by asking them a question. Unless the
publication is a lighthearted, human-interest outlet, then
it’s best to avoid question leads in a news publication.
To offer your
audience a more thrilling read, try using a suspenseful lead
to lure them into the rest of the text. But to do this, you
must maintain an honest approach and a high degree of integrity.
For
example:
“Sheriff Patterson
realized Monday morning, that something was amiss, when he
answered a call from a two-year old Labrador Retriever.”
This lead hints
at the events that took place, and makes the reader want to
continue to find out how a dog called the police station,
why it called, and what happened after Sheriff Patterson answered
the phone.
If you were
writing it as a shotgun lead, it might read like this:
“Sheriff Patterson
received a call Monday morning from a Labrador Retriever,
who was trained to push the automatic 911 button on its owner’s
phone.”
A lead like
this tells us that the dog was trained prior to the event,
on how to dial the emergency number, so chances are, the owner
had an on-going ailment of some sort. A reader might continue
on to find out what happened, but it’s pretty much all summed
up in the first sentence. It’s just a matter of whether or
not you want to read a story about a canine hero.
The “Less-Is-More”
theory doesn’t necessarily mean fewer words – just less information.
Of course, it’s always good to keep your verbiage down to
a minimum for the editor’s sake, and to increase your chances
of publication. But less information means teasing your audience
with good things to come.
Another method
of luring the reader into devouring your story is by shock
value. This doesn’t mean offensive, just shocking. There’s
a difference between the two that is as important as any other
factor in developing your press release.
Offensive would
be anything your audience would possibly be angry with you
for printing, such as explicit language or graphic details
or pictures. You’ll notice in your local paper, if a story
is written about a crime or particularly gruesome accident,
a warning will precede the article.
This warns readers
of vivid details, so that if they prefer to skip that information,
they can. It’s better to forewarn your audience, rather than
sneaking the text in, and then hearing about it later.
Some publications
and news shows, unintentionally offend their viewers by reporting
on a community’s dislike for a certain establishment, for
instance, while showing graphic scenes directly into the homes
of the viewer.
Shocking, on
the other hand, heightens the reader’s initial reaction, but
explains the information throughout the rest of the story.
A shocking example might be the following:
“Ten high school
students were pulled from the wreckage of an overturned truck
Tuesday morning, as firefighters scrambled to bring them to
safety.”
“I loved it,”
said Jessica Smith, her head encased in a thick bed of bandages.
The reader is
thinking – “She loved it?” But the next sentence goes on to
say…
“The Mothers
Against Drunk Drivers Association sponsored the event, which
demonstrates how drinking and driving affects al of those
around us.”
Ah. Now the
reader knows the event was a hoax. No children were really
injured, and we can see how Jessica would be enthusiastic
about participating in such an impacting display.
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You do have
to be careful when working with teaser leads, however. Sometimes
they can backfire. If your reader is in a hurry, he or she
might be irritated that they wasted even a few valuable seconds
on a false setup.
Others will
be grateful for the deviation from the standard news format,
and will appreciate the relief that comes from knowing it
wasn’t a bad accident after all. Look to your intended media
target to find out what lead style the editorial staff prefers,
or adheres to.
If you don’t
see any leeway from the basic factual lead intro, then stay
with what works for that particular publication. In the example
above, you would rephrase it to read:
“Mothers Against
Drunk Drivers sponsored a lifelike wreckage scene at Cross
County High School Tuesday morning to demonstrate the ill
effects of drinking and driving.”
Whatever method
you use to entice your audience into reading the rest of your
story, do it fairly and honestly. Don’ trick a reader into
thinking a story is about one subject, only to have them discover
it’s really about something totally different.
Make your teaser
intrigue and attract readers, but stay away from misleading
them or giving away too much information on your news from
the beginning. Give it an unexpected twist or turn to add
a bit of the unexpected to your piece.
Your teaser
should prepare the audience for what’s to come. Never start
your piece in a positive light, only to take a dark tone later
on in the body of the press release. An example of this might
be:
“Patterson Industries
will open a new location on the East Cost this summer. Unfortunately,
this means 15,000 jobs will disappear from our county in late
August.”
Tell your readers
from the start if the news if good or bad - especially if
it has a profound impact on the lives of the citizens who
are reading it.
Your intro should
indicate the tone of the piece following the first sentence.
A teaser can be introduced at any point in the story, but
the text following it should directly relate back to the teaser.
Don’t open with
a teaser and then not explain it until three paragraphs later.
Your reader will be frustrated trying to find the information,
or lost once he stumbles upon it, and can’t recall what it’s
referring to.
This is called
a trick lead, and your audience will hate you for it. The
premise here is that if you tempt them right away, then they’ll
be willing to read the rest of the story just to find out
three-quarters of the way down the page, what they thought
they were going to find out in the beginning.
It defers crucial
facts, and shouldn’t be used to enhance your message. It might
end up bringing you a disaster.
The “Less-Is-More”
theory can best be effectively used if you can find a unique
method of enticing your audience, but immediately following,
answer the riddle you placed before them. It breaks the monotony
of the standard news format, but quenches their desire for
the basic facts.
You intentions
in writing a provocative teaser are to try to make the reader
choose your story over someone else’s, and to spend some time
in your story before they leave. On average, readers spend
only 20-30 minutes per day consuming news.
Break that down
to each section they open, and every page, and the chances
of them actually reading your entire story are slim to none
at best. Make sure you follow the guidelines below to increase
the stretch of time readers spend learning more about your
article’s contents.
-
Do I have
a unique angle to offer my readers?
-
Have I given
everything away from the beginning, or is there more to
tell once they sit down with the bulk of my content?
-
Is my intro
offensive to any group of people?
-
Does my
intro lead the reader to the next sentence, or halfway down
the page?
-
Have I made
my intro as interesting as possible, while focusing on the
main idea of my story?
-
Did I mislead
the readers, or does my intro accurately reflect what it’s
about?
If your press
release allows for a minimal amount of teaser touting, your
readership will increase as the audience anxiously awaits
your next bit of information. If you overdo it, though, they
might view you as someone who doesn’t provide them with professional
news quickly enough.
Tantalizing teasers
have more to do with how you present your information than
what your information actually is. The bad thing is, you don’t
really have control over how your ideas are ultimately presented
to the audience.
The editor of
the publication has full control over that. And he or she
will ensure that the publication is uniform in how it delivers
its news to the public. Your most valuable source of direction,
then, is to get a hold of an actual recent publication, and
write your intros in the same format.
This development
also has a lot to do with what medium you choose to send your
press release to. If it’s the newspaper, chances are, they’ll
follow the basic Five W format of leading into a story.
However, if
the release is being sent to a local television station, the
producers will almost definitely lead with a teaser. They’ll
tempt the audience right before a commercial, hoping they
don’t change channels in the meantime, and then again once
they return from their break, as they dive into the story
itself.
One difference
between the paper media and print media is the way they promote
their stories. In a paper, the headlines are front and center
– readily available as the very first thing a reader sees
and consumes.
But in a news
show on television, the best is saved for last. Time after
time, you’ll hear the broadcaster say, “Coming up next,” but
next doesn’t happen until 55 minutes into the show. It’s a
way to make sure you stick with their channel, and they do
it because they can.
A paper makes
its money selling advertisements no matter what. Once the
paper is sold, it’s a done deal. But a broadcast station has
to keep you tuned in for the entire timeslot so that you’ll
see their advertiser’s commercials.
Use your teasers
sparingly, but effectively, and you’ll find the public has
fun with your piece, and might take the action you desire
on your product or services. If you feel better sticking with
what’s safe, the adhere to the Five W’s, and allow the editor
to come up with a more enticing lead.
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Formatting Fundamentals
–
Following the Rules of Conformity
Each and every day, you follow certain formatting criteria.
Whether you’re jotting down a note to a family member, or
sending an email to your boss, you probably follow some general
method of placing and styling your words.
Most media departments
require their reporters and freelancers to follow particular
guidelines for submissions before they will even consider
reviewing your work. In fact, most are so eager to ensure
that everything stays within their procedures, that they will
send you a copy of their guidelines, or a stylebook, for free!
Additionally,
most media will send you a sample of their publication for
a nominal fee, along with the guidelines. If you look in any
Writer’s Market, which includes submission rules for almost
every print media in existence, you’ll find that most strongly
suggest that you send off for their guidelines, and review
a current copy of the publication, before you put your ideas
in the mail.
The same holds
true for any press release. Even though it is a news item,
presumably void of any boasting or advertising mechanisms,
each publication will have its own style and tone of writing
the news.
A stylebook
will answer any questions you have as to the publication’s
preferred way of writing. It will tell you if the editor wants
the number twelve written in word form, or numbers (12). It
will inform you as to whether or not possible compound words
are to be combined, or hyphenated.
A stylebook also
addresses specific word choice questions that will tell you
if the targeted media fancies the word Vietnam or the words
Viet Nam. It tackles issues such as capitalization, title
specifics, time, dates, and names.
Even if a publication
doesn’t have any required formatting guidelines, be sure to
adhere to some type of professional style, so that your submission
will project a more qualified appearance.
Here are some
indispensable rules of conformity that will ensure you have
the basics down before you launch your press release campaign
into existence:
1) Disclosing
the Deliveries
Whether it’s
an article or a press release, the media want to be the first
to receive and dispense of the news. One very important aspect
in delivering your release is to state on the cover whether
or not you have simultaneously submitted your information.
No publication
wants to print the same item that another one is printing
at the same time, or worse, before them. The idea behind the
media is to be the first, and be the best. Depending on whom
you talk to, you’ll find that normally, it’s perfectly fine
to send in your item to more than one publication, as long
as you disclose it. That way, you’re giving ample notice to
the recipients that they might want to find out if another
source has published it first.
The news industry
is highly competitive, and as such, you have a responsibility
to adhere to their courtesies as well as their formatting
principals. Some may insist on being the sole addressee for
your item. If so, weigh the options you have, and decide if
it’s best to stick to a sole source, or submit it to more
than one publication. Whatever you do, do not lie to them
and sneak off additional copies to their competitors. If word
gets back to the original source, you can count yourself (and
the company for which you’re writing), out of any future publishing
credentials with that particular media.
If you find
that your news item is one that should be submitted to only
one source at a time, then prepare a list, in order of importance,
of whom you wish to have first dibs on your publishing rights.
Once you hear back from each source, feel free to submit it
to the next in line.
Sometimes, this
may not be practical, if the information is of a timely nature.
Always include a SASE (Self Addressed Stamped Envelope) to
each publication, so that you’ll get a response. Not all editors
will waste their own materials in getting back to you.
Additionally,
some media will be very receptive to the idea of your submitting
the story to two different forms of media outlets. Most print
publications will be content if you send one copy to the local
state paper, and another to the top radio station in your
area.
2) Perfect
Your Timing
When delivering
a press release to the media, it’s very important to ensure
your timing is perfect. Not only when the paper or other form
of media might have the best use for it, but also what works
for your news.
If the company
that’s hired you is launching a new website or product on
July 31st, don’t wait until that day to send in your press
release. Send it in early enough so that the editor has plenty
of time to decide if he wants to use the story on the day
of, or the day before, the debut. The editor may need time
to verify your facts and sources, or simply rewrite certain
parts of your press release to conform to their own style
and format.
Since you never
know what the editor will decide, avoid using terms like “today,”
or “tomorrow,” in your submission. Instead, use specific dates,
such as March 3. If you’re not sure what the typical lead
time is, in other words, how far in advance the editor prefers
to have the story in his hands, make a quick call and find
out. Most staff members are very familiar with the deadlines
and turnaround time the paper needs to develop its stories.
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3) Give
Me My Space, Please!
Scientists say
that humans need at least three feet of personal space to
be at a maximum comfort level. Well, press releases need space,
too! It may seem excessive when printed out on paper, but
an editor will greatly appreciate it if you format your page
so that it allows for double, if not, triple spacing.
When as editor
receives your story, reviews it, and decides that he wants
to look into it further, he needs to have space on your printed
copy to make notes, changes, and additions to your work. Your
paperwork will probably be moving between personnel, so it’s
a great idea to give them room to work!
Paper quality
should be considered as well. Use a standard white 8 ½
- by – 11-inch high quality bond paper. Type your submission
in 12-point font, in a style that is easy to read, such as
Times New Roman. Print your press release on a desk-jet or
laser quality printer for the best appearance.
Position your
story a third of the way down the page, after presenting your
contact information, headings, and specific dates. Once you
begin your main content, make sure you left-justify your work
so that the editor has room in the right margin to make further
notations, if necessary.
Always maintain
at least a one-inch margin on every edge of the paper. If
your press release has more than one page, be sure to write
“continued,” or “more,” at the bottom of each previous page.
If you do wind
up with more than one page, be sure to identify your work
on each additional page by writing your last name, and the
title of the story in the upper left-hand corner. If you want
to, you can also number the pages, beginning on page two of
your submission.
When you have
more than one page, use more than one page to print on! Never
send your work printed on both sides of the paper. And remember,
as netiquette rules suggest, never type in all capital letters.
It’s considered shouting, and for print work, it makes it
difficult to read. Stick to the elementary formatting, and
you’ll keep the editor’s eyes happy.
4) Crossing
Your “t’s” and Dotting Your “i’s”
Some things to
double-check before you submit your work for publication:
-
Did I use
the right tense and keep it uniform throughout the press
release? Try to keep your press release in the Active voice.
Instead of using the Passive voice, saying: “A meeting will
be held on Monday night,” try using “The organization will
meet on Monday night.”
-
Are my abbreviations,
if used, correct? Many organizations use acronyms, so the
media have devised a way to employ the practice in their
reporting. The general rule is to completely spell out the
name on the initial reference, such as: Federal Bureau of
Investigation, followed by the acronym FBI in any following
mentions of the organization throughout the story.
-
Have I capitalized
Proper nouns and brand names? Always avoid capitalizing
any words that do not require it. Use capitals for proper
nouns, names, and specific popular areas that the community
will generally understand as being a certain region.
-
Are any
numbers, lower than 10 spelled out in word form? One rule
of thumb for numerical references is that very small and
very large numbers are never written in figure format. Instead
of writing “1” you would write “one.” And you would refer
to fifteen thousand in word form, not as 15,000.
-
Have I excluded
the use of any time specific words, such as “today” or “tomorrow?”
If you accidentally include the use of one of these types
of words, it will usually be eliminated from the content.
The only time it is appropriate to use these is when a media
sector is speaking of something that has already happened.
Normally, this occurs in an afternoon paper, which reports
on the happenings that took place earlier in the day.
-
Are my courtesy
titles for each person mentioned in my press release correct?
For example, am I correct in assuming it is “Mrs.” instead
of Ms? Most media do not even use courtesy titles at this
date, preferring instead to simply refer to the person as
“Jane Doe,” initially, and “Doe” from that point on in the
story. But, depending on your target media’s guidelines,
you’ll need to make sure that if you did use courtesy titles,
that you’ve used them properly.
-
Have I omitted
any use of sexist language, such as policeman or fireman,
and instead, made them gender-neutral? Traditionally, certain
jobs were gender-specific, such as those on the police force
or fire fighting staff. Now, a firefighter can be male or
female, so the title has evolved to reflect the new change.
-
Have I succeeded
in not using any words of fluff that would make my work
appear to be biased to the public, such as “best,” or “wonderful?”
One of the biggest mistakes public relations departments
make when submitting a press release, in hopes of getting
news coverage, is in turning their “news” into an “advertisement.”
Look at your press release from the public viewpoint, and
see if you think they might misconstrue any information
you’ve added to look unbiased in their eyes.
-
Is my work
addressed to the correct personnel, and furthermore, is
my own contact information correct? One critical mistake
some inexperienced writers make is addressing their work
to the wrong personnel. Worse, some even send it to a staff
member who hasn’t worked for the publication in years! An
editor can only assume your work is sloppy if you fail to
make a quick phone call to verify your contact information.
-
Have I used
my spell-checker, and then reviewed the document with my
own eyes for proper word usage? Be sure to watch out for
words that the computerized spell-checker might not catch.
If you wish to say, “For the next two years,” make sure
it doesn’t read “Four the next two years.” Have another
person read your press release before sending it in, to
catch any errors that you might fail to spot.
5) Wrap
It Up!
Formatting doesn’t
end with font styles and page settings. Sending in your submission
has a rule of its own, and everyone should follow the basic
procedure courtesies.
If your press
release is more than one page in length, never ever staple
your pages together. Either number your pages with proper
identification (in case any page gets separated from the others),
or use a paper clip to fasten them to one another. A staple
is only going to make the editor either rip the pages apart,
or go through the hassle of trying to find a staple remover
on his already-cluttered desk of unsolicited submissions.
There is no need
to send your work in any fancy method. Unless it’s a time-sensitive
piece, don’t use overnight carriers that will require personnel-specific
signatures. Simply use standard sized packaging, and refrain
from writing messages on the outside of the envelope – it
either won’t be read, or it will make an unprofessional impression.
Proper formatting
is the easiest way to gain the trust of an editor. If everything
looks good from first glance, then he or she is going to march
forward in giving your document a careful consideration on
whether or not they wish to include your work in an upcoming
issue.
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Press Release Placement
–
Finding the Perfect Medium
Finding the perfect medium for your press release is as simple
as figuring out your target market. The good thing about
a
press release is that it can take many different forms and
be sent to a variety of media outlets.
Here, we’ll
address the various forms of media, and how they might benefit
your organization’s ultimate goals and strategies.
Newspaper
This is the
source most people think of when we speak about submitting
a press release. It’s the oldest form of communication in
civilized societies across the world. Some people think the
newspaper is a widely outdated form of communication, and
that the number of readers diminishing will ultimately be
the downfall of the paper entirely.
There are many
different forms of newspapers depending on the region you’re
seeking to publish in. If your client is large enough, like
IBM or Starbucks, then you have a chance at making national
headlines when you have something of importance to say that
will affect the country’s readership.
If you are able
to send press information to one of the national publications,
such as USA Today, or possibly a city-specific paper that
has a national following, such as the Washington Post or New
York Times, chances are, someone on their staff already has
their eye on you. The sooner you form an amicable relationship
with one of the staff, the more smoothly your press release
will be processed in the news department.
The Associated
Press (AP) is the main conglomerate when it comes to media
publication. Almost every paper in the country, from large
nationwide papers, to small community setups, has a direct
link to the AP for the most prominent news available. If the
story you’re delivering has local implications, you can look
up the AP bureau for your state in the state’s capitol.
However, if your
client has impending information that is suitable for national
headlines, you can send your press release to AP's General/National
Desk or International Desk at Associated Press, 50 Rockefeller
Plaza, New York, N.Y. 10020. This news wire feeds 24 hours
a day into most news departments around the world, so your
item, if applicable to their audience, will be picked up immediately.
Of course, if
you only have reason to publish your client’s press in the
local paper, by all means, send it to the correct editor of
that publication first. Most larger newspapers are now published
free online, in addition to their print counterparts, so don’t
be disappointed by the statistics that warn of the decline
of print journalism. It isn’t going anywhere anytime soon.
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Television
Perhaps the
most influential of all media sources, television allows its
audience to experience news in the most realistic way. When
we turn on the TV, a reporter stands in the midst of the scene,
allowing us to hear, see, and feel (emotionally) what is going
on around him.
His description
of the events cannot compare to what our own eyes and ears
consume. Thankfully, news shows don’t only have to report
on the worst life has to offer. They bring us the news about
everything that will directly impact our lives for the better
or worse in the timeliest fashion.
Like an editor,
a producer will be the one who decides what is newsworthy
to his audience. But for a producer, the value doesn’t end
there. A producer wants to know if there is live footage he
can shoot when the report is brought to the eyes of the public.
Is there any
way for him to directly interview one of your contact sources
for his show? Even better, can it be an exclusive? News competition
is fierce, with some starting their broadcast earlier than
others, just to be the first to bring you the information.
Local news is
dramatically different from cable news channels. Stations
such as CNN, a 24-hour news source headquartered in Atlanta,
Georgia, that has up-to-the-minute coverage of everything
from International terrorism to sports and entertainment,
are strong competition for local channels. If your news makes
it on CNN, chances are, it’ll be on your local channel later
that evening.
Like the newspaper
outlet, television stations have current, constantly-updated
Internet websites devoted to keeping their customer’s informed
at all times. If your press release makes it to the news,
then it will also probably be included on their main website
as well.
Since the producers
are trying to keep their audience tuned in to see their advertisers,
the press release introductions they receive will be written
in a completely different style than the print form. In a
print form, you have to get to the point quickly, in order
to maintain your reader’s interest, and keep them tuned into
your message.
The opposite
is true for a television broadcast. It’s unlikely that any
reporter is going to tell you all of the facts in their very
first sentence, when they could string you along for the rest
of the broadcast.
The producers
are much more concerned with the live feed going into your
home than they are the actual content, although that, too,
is of great importance. A producer’s job is to bring the news
to the public in an interesting, aesthetically pleasing method.
So he has to concentrate on putting a scene together with
your content.
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Internet
The Internet,
as we’ve already seen has a tremendous impact on the reach
of the media. Not only do traditional media outlets utilize
the far-reaching grasp of the Internet to feed their audience
on a constant basis, but there are thousands of other Internet-based
organizations that provide the public with information without
the means of print or video feed.
One good place
to start is with each Internet Service Provider (ISP) that
you can think of. For instance, when a member signs onto America
Online (AOL), the first screen to pop up is an interactive
news source. Usually, they tend to concentrate on entertainment,
but that all depends on which Service Provider you’re targeting.
MSN.com, for
instance, greets its members with the latest interesting news
feature. And from there, members can click on the item of
choice that interests them, therefore, customizing their news.
More and more
sites now offer a running banner of news for their customers,
feeding our insatiable appetite for live feeds into the most
fascinating aspects of our world.
The Internet
not only provides you with a basic format to spread the word
of your news, but it allows you to present that information
in a variety of ways. Text is almost always accompanied by
another means of communication, such as audio or video stream,
graphics, or pictures.
This method
of media distribution means your viewers will be able to learn
more with the click of a button. You can link them back to
your website, where it’s a good idea to store a page of recent
press release information, or other announcements. Or, provide
your viewers a chat or message area so that you can gage the
consumer’s reaction to your press release on the spot.
In order to
participate at the maximum capacity in the Internet world
of news, it’s best if you stay up-to-date on your technology
and cater your news to the people who might be viewing it
online – educated, white-collar workers who are looking for
fast information, with a high-quality feel to it.
If you’re technology-impaired,
now is the time to sign up for a class and learn the ins and
outs of basic Internet communication. The World Wide Web is
a vast source of communication outlets that lets you reach
an unlimited audience within seconds.
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Magazines
Magazines, like
any other media outlet, have their own rules and guidelines
for submission, and they cringe whenever you embark on a path
that deviates from their cause.
If you’re a public relations official, you’re probably used
to creating a basic press release in a effort to notify the
editor of your news, and let him take it from there. However,
submitting your information to a magazine is more like crafting
an article as an outsider.
With a press
release, you’re probably targeting a trade magazine – some
specific publication that caters to a specialized topic of
interest. For instance, if your client is about to launch
a new convertible solar powered car, you’ll want to send it
to an automobile trade magazine, not Woman’s Weekly.
When you make
the decision to submit to a magazine of any kind, go out and
purchase the writer’s must-have guide – the Writer’s Market.
This book is updated each year to contain almost every listing
you can imagine for publishers, agents, and your target –
magazines.
Each year, the
magazines receive a questionnaire from Writer’s Market, which
they then complete and return to the book’s publishers. At
press time, the magazines are divided into categories such
as Women’s, Trade, Romance, Mystery, etc. You simply flip
to the genre of your choice, and there it will tell you all
of the guidelines to follow when submitting your information.
Since magazines
are looking for articles, it’s great if you can simply query
them with an already-completed article about the new product
or service your client is offering. Like newspapers, a magazine
won’t be interested in an advertisement that reads, “Try the
best face cream ever invented!” They have an ad department
for this type of content, and they charge heavily for it.
Instead, approach
it as a consumer-informative document. Do some research, compare
it to the other products, but don’t lie about the results.
The magazine probably has a fact-checking department that
will call your bluff if you provide false information, and
they may even include you in a negative article if you try
anything tricky.
The most important
thing to remember when approaching a magazine is know your
target! Do not write them a stuffy business-like article if
they speak in slang and poke fun of society. Request a back
issue, or study their current publication to get a feel for
their tone and style.
Then, make sure
your idea hasn’t been done before – or least, recently. If
your organization is doing something beneficial for the community,
such as building a home for a family who lost everything,
angle your story around a person who is organizing the campaign,
and send it in as a human-interest piece.
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Radio
Radio is a great
way for your company to get a short mention or blurb in the
community. It is not, however, the most effective way to reach
your audience. Too many people change the station when the
music stops, and the radio DJ’s have to keep up a fast pace,
so they don’t have time to waste on one subject in particular.
Normally, it’s
easier to purchase radio space as an ad, rather than try to
get a quick mention from the producer on your news. However,
if it’s an event that your company is sponsoring, it is a
great idea to approach the station in an attempt to have them
co-sponsor it.
If your company
is having a fundraiser for the needy, and will have live bands
and food, with family generated activities, many radio stations
would love to be onsite, reporting directly from the event
in an effort to interact with the community.
They gain from
those situations, too, since their staff will be on hand mingling
with the audience and giving away bumper stickers and t-shirts.
You’ll benefit because their listeners will know of your event
prior to it happening, and many will attend just to be a part
of the station’s activities and giveaways.
The perfect
medium is whatever your target audience enjoys most, and what
they spend the most time on. If you’re seeking to target affluent
individuals who are community-conscious, then the newspaper
is a great way to reach them.
If the blue-collar
worker might generate a more pro-active approach in benefiting
from your piece, then the radio is a perfect way to interact
with that sector of the community. Everyone has different
methods of communicating.
No matter what,
investigate the possibility of distributing your news to as
many different outlets as you can. The more people you reach,
the higher the chances of success are for whatever event or
product you’re touting.
Bear in mind
that not every producer or editor will see the significance
in delivering your information to his or her audience. Therefore,
before you present your items to them, develop it with that
particular medium in mind.
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Manipulating
the Media –
Channeling Your Document to Particular Personnel
Imagine you’re sitting at your editor’s desk, wearing your
editor’s hat, dreading the trip through the onslaught of unsolicited
materials, including press releases from all four corners
of the world. Now, you know the competition is fierce for
a spot in your publication, and you hate the thought of having
to pick and choose.
Not hardly.
A real editor has the ability to swiftly peruse his stack
of incoming mail, rapidly discarding anything that doesn’t
fit the general criteria he looks for in a newsworthy item.
Eventually, the
pile of crumpled papers surrounding the trash bin outnumbers
the one on his desk, and he smiles with pleasure at the thought
of being almost finished, nary a thought in his mind about
the poor schmuck who worked day and night on his press release
in the hopes that his idea would be printed in today’s edition.
The editor is
human, regardless of the rumors that say otherwise, and he
appreciates hard work and dedication similar to the ethics
he puts into his own work. Therefore, when he opens up your
letter and sees it addressed to Joe Smith, the editor whose
job he took eight months ago, he’s not happy with you from
the beginning.
His eyes will
roll, and he may guffaw at the lack of research you’ve done
in seeing who to address your press release to. But more importantly,
he’s going to attach a label of “sloppy” to your work, because
he’s wondering – “If this person can’t even get my name right,
which appears on the masthead of yesterday’s edition, how
can I trust that he’s taken the time to verify his facts and
source credentials?”
He can’t. So
off you fly, crumpled in a ball the size of a small apple,
rebounding off the wall of his office, directly into the trash
bin. And don’t reserve any hope that your paper might miss
the bin, and wind up on the floor, so that he might later
rethink his hasty decision and revisit your work. It’s not
going to happen.
Newspapers are
perhaps the easiest source to research when sending your press
release in for publication. Open up the latest edition, and
somewhere in a long, vertical stream, are the most prominent
contacts you’ll need when you fill out the envelope to send
your news.
If, perchance,
the masthead has been ripped from the rest of the paper, a
simple phone call to the main number will result in a speedy
delivery of the proper name and address to send your press
release.
But before you
hang up with the paper, get the correct spelling of your contact’s
name. And if it’s Sam, Chris, Alex, or some other gender-neutral
name, make sure you know if the person is male or female,
in case your cover needs to be addressed to Mr. or Ms.
For a newspaper,
you’ll either be asked to send your press release to a department,
in which case you won’t have a specific person to target.
Or, there will be one or more staff members assigned with
the duty of receiving and processing your press release.
When you send
in your item to the correct personnel, refrain from calling
him to see if he got your letter, or whether or not he thinks
they might use it in the next edition. If he works at a paper,
chances are, he’s busy all of the time, so your call will
not endear you to him, but rather, make him intolerant of
you. He’ll be more impressed if you control your urge to contact
him and harass him about your document.
Also, don’t send
in more than one version of your document to the publication.
This means two things:
1) Don’t rewrite
a “better” version and mail several samples to the paper.
And,
2) Don’t send your submission in five different ways, by hand
delivering it, emailing it, snail mailing it, faxing it, and
calling it in. Pick one method of delivery and stay with it.
When you address
your press release to specific personnel, it’s important to
check for the following:
-
Is your letter
addressed to the right contact?
-
Is the contact
name spelled correctly?
-
Is the person’s
title right?
-
Is the publication’s
name spelled correctly?
-
Is the address
up to date?
-
Are you
sending it in the right format – print, disk, or email,
and does it appear to be professional, and not too flashy
or distracting?
-
Is your
document spell checked and double-checked by your eyes for
word selection?
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When you look
at the masthead of a publication, don’t just pull a name from
the top of the list and send your press release to the most
important looking person. If you do this, you run the risk
of either having your document thrown away immediately, or
being sent to the lowest assistant on the staff for further
review. That person likely won’t have the experience you want
to be handling your information.
Find out which
person handles those items first. Be specific. Don’t just
address your letter to “Editor.” There are probably several
different editors at the publication, so this isn’t enough
of a distinction.
For example,
a publication might have a features editor, health editor,
entertainment editor, and associate editor who fields unsolicited
submissions. Call the editorial department and ask the person
who answers the phone “Which editor handles (x topic)?”
Make sure they
know you’re not out to speak to that editor, as they’ve been
well trained to screen your call. Instead, let them know you
only need it for submission purposes.
Have them spell
out the name, no matter how simple it may sound. “Susie” can
also be spelled “Suzi,” while “Mellisa” can be spelled “Melissa.”
There are too many variations nowadays for you to take a chance
that your preference is the right one. Spelling clarifies
this, and keeps you from the fearful trash fate.
Make sure the
publication’s name and address is correct as well. These are
always changing hands, so make sure the office you’re sending
your submission to is the one that handles your intended target
publication. Some companies own more than one major publication,
so make sure you specify which publication you want to reach
before you send it.
Find out how
they prefer to hear from you. Some publications require a
printed copy of your work for consideration. Others, a quick
email to the appropriate staff. And still others want it on
a disk sent to their office for review. Make your document
readily available in all formats, and send it in accordingly.
You wouldn’t
believe the quality of content editors receive in the pile
of press releases sitting in their in-box every day. It’s
baffling to think that someone actually submits a press release
without taking the time to run a quick spell-check on it before
presenting it for publication.
Many spell checkers
miss certain errors, though, so it’s ultimately up to you
to ensure the proper spelling, word selection, and verbiage
are used throughout the piece. For instance, you might have
typed:
“The reign
poured of the roof and into the flowerbed below.”
When you really
meant to say:
“The rain
poured off the roof and into the flowerbed below.”
Some other common
mistakes are “there” versus “their,” and “for” versus “four.”
Always check your spelling and word choice before sending
in your document.
In television,
there isn’t a readily available masthead for you to submit
your piece, as there is in a newspaper or magazine. What you
do, don’t send in your press release to the broadcast journalist
who actually sits behind the desk and reads the news.
He or she will
not open your letter on the air and read your information
to the public. They have a system you must go through, and
if you make the cut, you can watch in amazement as he or she
tells the public all about your news.
In this case,
you’ll have to phone the station to find out what the proper
channels of submission are. You may be able to find out through
their website, but a phone call will be more effective.
The Internet
outlets will more than likely have an email contact for you
to send your news. It may be a specific contact, or a general
web master, depending on the site, but a quick search on the
site should put you in the right direction.
Some websites,
such as www.Internetnews.com, provide up to the minute information
with an easy way of finding who to submit your news to. The
page is set up so that you can tailor your news around the
subjects you’re interested in.
Want to know
what’s going on in the Business World? They have a link to
it. International News? Click the link to find out more. And
best of all, they have a staff page, brimming with links and
titles of the most current members of their team, who are
just waiting to hear from you.
Now, the links
to each staff member’s email don’t specify who handles press
releases, but it makes it very easy to contact an assistant
and request the information. And if you don’t hear back in
a timely manner, then try contacting another person – just
don’t email them all at one time with a copy of your press
release.
Remember, they
probably work in the same vicinity, and if they compare notes,
you might end up blacklisted from further consideration. This
doesn’t happen often, but if you become a pest, or are over-zealous
about your work to the point that you’re interfering with
their work, you might find yourself the outcast of media contacts.
When you send
in your press release to the proper personnel, always include
a cover letter. Make your proposal brief and clear. Be sure
to let the editor or other staff member know when the information
is supposed to be used – normally, you should print “FOR IMMEDIATE
RELEASE” somewhere on the document itself so that they know
it’s ready for print.
In your cover
letter, quickly sketch out your reason for sending the document
to the editor. Tell him why it’s new information, timely,
and pertinent to his audience. If you have any statistics,
keep them simple, but utilize them to your advantage.
When you write
your press release, conclude it by typing “-30-” at the bottom
of the document. This standard news protocol will show the
editor that you are familiar with their procedures, and offer
a bit of credibility to your submission.
The best thing
to do when submitting your document for possible publication
is to pick up the phone and make a quick call for verification.
Yes, it might be a long-distance charge. But isn’t it worth
it if it garners your clients a space in the next day’s edition?
Most people in
the decision-making position have been exactly where you’re
at now. They’ve had to do the legwork in order to find the
right contacts, the right audience, and the right medium for
their work. And having gone through those trials and tribulations,
they aren’t willing to let you get off easy by ignoring the
proper Journalistic etiquette.
Show them that
you care about the subject matter you’re proposing by doing
your homework and submitting it, not only to the right personnel,
but in the right format as well. Your effort will not go un-rewarded,
especially if you bear in mind all of the other submissions
that will be emptied out with the trash at the end of the
day for not following proper guidelines.
Once you establish
yourself as a credible writer with your local media contacts,
they’ll be readily available to you and will probably approach
you for future information about any upcoming events having
to do with your client.
Make sure they
have your business card, and keep them updated frequently
on upcoming news you think they might want to cover. If you
happen to form an alliance with one media contact in particular,
offer exclusive coverage to that publication. This will be
looked upon as very favorable in their eyes, as you’ve allowed
them access to information no other competitor will have.
In the end, be
persistent yet polite while dealing with your media contacts.
Don’t be put off if someone answers the phone in a grumpy
mood. The news business is a very hectic profession, filled
with deadlines and trying to outdo one another.
Be understanding
and patient when dealing with your contacts, and offer them
a friendly shoulder to deal with every chance you get. That
way, when they answer the phone and find out it’s you, they’ll
breath a sigh of relief and take the time to address your
questions and concerns.
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Noteworthy
News –
How to Keep Track of Your Submissions and Publications
Congratulations!
You’ve learned how to write, direct, and distribute your press
release for maximum exposure in any medium you see fit. What
comes next? Well, in order to see how effective your press
release campaign has been, you have to monitor the market
for your message.
Don’t worry,
you won’t have to pull out your phone list and dial up every
editor or staff member to whom you submitted the document.
There are two simple ways for you to oversee your campaign
without resorting to bothering your contacts. After all, you
may need them again in the very near future, so you want to
stay on friendly terms.
The first way
you can keep tabs on your news is to do it yourself. Watch
every program, pick up every edition of each publication,
and listen to the radio at all times. Not very feasible?
Maybe if you
only have one or two outlets, but if you distributed your
press release to more than one media contact, and even worse,
more than one type of media, you have a problem if you intend
to try to monitor all of those avenues single-handedly.
Your client
will be checking with you shortly after you distribute the
release to see what the results have been. If you want to
keep working for them, you’ll need to show how effective you’ve
been in garnering their company or organization a piece of
the media pie.
If you do have
the luxury of only monitoring one target, you’ll still have
to work hard to make sure you catch any mention of your work
in their publication. It might be easy to monitor a written
publication, but if you sent your release to a radio or television
station, it’s virtually impossible to listen 100% of the time.
Therefore, the
best option you have in keeping track of your press release
is to hire someone to do it for you. There are hundreds of
services that do nothing but watch, listen, and read the media
reports for any remote mention of your company or organization.
Yes, it costs
money. But actually, it’s a nominal fee when you compare the
cost of tuning in 24 hours a day, or worse, losing your client
because you couldn’t prove how beneficial you’ve been in obtaining
press space for their needs.
Some clipping
services specialize in local area coverage. For instance,
www.gnusman.com caters to those who want to monitor Santa
Barbara subscription-based media publications. They provide
their clients with a mailed or faxed clipping packet every
Monday and Thursday that contains all of the clips within
your target subject matter. Their subjects include:
• City and/or
County Government News
• Environmental News
• Marine News
• Oil & Gas News
• Water News
• Court and Crime News
• Education News
• Local political races
• Custom
Many cities around
the country have a personalized clipping service (or more)
at their disposal. The subject headings may change, but the
point is, you have access to local clips regarding your information.
What does something
like this cost? Gnusman.com has a monthly fee that ranges
from $50 to $85 per month. Not bad for complete coverage of
the entire Santa Monica area, including Santa Barbara, Ventura
and San Luis Obispo County newspapers.
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But what if your
news reaches beyond the scope of your local clipping service?
Well, there are options for everyone. And they’re all as close
as your personal computer. Some of the most prominent clipping
services are:
-
www.newsdesk.com touts itself as “the premier news and information network
for the hi tech, healthcare, entertainment and transport
sectors - the communications bridge between the world's
PR professionals and the journalists world-wide who they
aim to influence.”
The cost is not openly displayed on the site, as it says
to contact the sales team. But usually, it will depend on
the difficulty they’ll have in tracking your message, and
the subject matter and publications you’re targeting.
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www.dowjones.com allows you to sing up and tailor your news to your
specifications. Their counterpart, http://bis.dowjones.com
integrates content
from the top national papers, Dow Jones & Reuters
newswires, business journals, market reports, and
web sites. They charge
an annual password fee, plus additional fees for
viewing articles from the CustomClips service.
-
www.newsedge.com caters to “Time-strapped CEOs who need mission critical
intelligence to gain the competitive edge.” They filter
thousands of news stories daily for the most relevant documentation,
and then deliver it to your desktop to keep you ahead of
your competitors.
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www.businesswire.com offers non-journalists a chance to sign up for IndustryTrak,
a fee-based service that includes a personalized Business
Wire headlines and additional news sources. IndustryTrak
is customized to show only the news releases that you need
to see based on the profile you complete.
While the releases
are segmented into seven industries on the public site, they
are not further divided into the news category headings that
you are able to select in your profile. IndustryTrak stores
your news for 30 days.
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www.clippings.com provides a daily, email-based automated press clipping service.
They select your clips based on key words you provide, including
your company name, location, subject, etc.
Each day, you receive an email with links to each and every
article, ranked in order of importance, regarding your specified
keywords. The cost? A whopping $6,000 for three months and
up to five keywords. Want to try for one year? You’re looking
at $20,000. For full access to the archives, it will cost
you $40,000.
-
www.broadcastcommunication.com specializes in radio and television monitoring. They have
a national database of associates, so they are able to cater
to any market. What do they do? Radio and TV news clipping
are provided via a clip of a broadcasted news segment.
Video clips are usually provided on VHS tape, but can also
be delivered via more modern methods (.avi, .mpeg computer
video formats). Radio clips are normally provided on audiocassette,
but can also be delivered via more modern methods (.wav,
.au computer sound formats).
The cost? They won’t say. The site asks you to contact them
for pricing information, because “Every client is different.”
-
www.bacons.com offers standard clipping services, which cater to the more
traditional methods of monitoring your news, NetClips –
Internet clipping with e-mail and web site delivery, Electronic
Clipping – Database retrieval delivered daily by e-mail,
ExpressClips, which delivers an email every morning with
clipping from the top dailies and magazines, and a Clip
Analysis - Clip measurement reports on your standard clipping
account coverage.
Almost every
clipping service varies when it comes to their rates. No two
sites are alike, but be forewarned that it will cost more
to monitor major publications than it will to oversee your
own backyard media.
Another important
reason to use clipping services is because they provide you
with any mention of your competitors. Having up-to-date information
on your competition is paramount in any industry. You need
to know if one of their products is about to be launched head-to-head
against yours.
Clipping services
provide a more thorough account of all of your media coverage
than you could ever hope for. They keep a watch on newspapers,
magazines, radio, television, Internet, Usenet, Trade Journals,
and everything in between.
Paying for the
privilege of having targeted news delivered to your in-box
every morning, or several times a week, will pay off in the
long run, because you’ll reap the rewards immediately by seeing
how effective your press release campaign was in garnering
your client the attention and coverage they hired you to get
them.
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Another way you’ll
know if your campaign was successful is when the phone starts
ringing off the hook. Reporters will be calling because they
saw the information somewhere else, but now they want to do
a story on your client or company.
It’s a pleasure
to form a working relationship with the media, once you master
their methods of interaction and communication. It sometimes
gets a bad rap, as editors and writers face off as opponents
in the writing process.
But in reality,
the two of you are working together to do one thing – get
your message out. You have news that needs to be heard. The
editor has an audience that wants to hear some news. Work
together to make it happen.
You do your part
by developing the idea, the story, and the meaty details of
the content. The editor will do his part by spicing it up
in a way the public is used to seeing – he’ll throw in a splashing
headline to turn heads in the audience.
The media is
not a one-way production company. They rely on you and your
clients to provide them with the very news that sells their
papers, and pays their salaries. It’s not that they’re seeking
to deny your submission.
They’d like nothing
better than to have a stack piled to the ceiling of news they
could run with without revisions. But that’s not the case,
and so they suffer burnout when it comes times to review the
onslaught of unsolicited news sitting staring them in the
eye.
Take pity on
your editor and cater to his ego and his mindset. Empathize
with him when he growls at you for not following his guidelines.
Don’t argue with him about the policies of the paper. He has
no time to change policies in mid-stream, he’s just concerned
with making it by his two o’clock deadline later that afternoon.
Use the Golden
Rule when dealing with the hurried news personnel on the other
end of the phone. No matter how they treat you when you call
to verify a contact name, inquire about the stylebook, or
ask a question they’ve already been asked 2,000 times that
day, treat them with respect and kindness, and they will appreciate
it and return the favor.
Your most important
weapon against lessening your chances of being published is
knowing your target.
-
Know the
facts.
-
Know the
people.
-
Know their
audience.
-
Know when
to submit.
-
Know what
to say, and how to say it.
-
Know when
not to say anything.
-
Know how
to do it right, but know how to do it differently.
-
Stand out,
but be uniform at the same time.
-
Know as
much as you possibly can.
Never be intimidated
by the prospect of developing and distributing a press release.
The worst thing that ca happen is you don’t get published.
If that’s the case, try your news from another angle.
Revisit your
publication target and learn even more. Talk to others who
have made it, and find out what tactics they use in communicating
with the same media contacts. Network your skills, your availability,
and your know-how.
Develop a credible
reputation with your media, and you’ll have your foot in the
door to one of the most powerful communication tools mankind
has ever seen. Once there, maximize your message, and keep
in tune with the audience and the editors.
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